Return Policy

At GDY HAIR, we want every customer to feel confident and beautiful.

If your purchase does not meet your expectations, we provide a simple and transparent return process.

30-Day Return Policy

You may request a return within:

30 days after receiving your order

Return Requirements

To qualify for a return:

✓ Hair must be unused

✓ Hair must not be washed

✓ Hair must not be cut, colored, or altered

✓ Original packaging must be included

Non-Returnable Items

Due to hygiene reasons:

Hair products that have been worn, washed, installed, or altered cannot be returned.

Refund Process

After receiving your returned item:

  1. We inspect the product condition
  2. Refund approval is confirmed
  3. Refund is issued to your original payment method

Refund processing time:

3-7 business days

Exchange Policy

If you receive:

✓ Wrong item

✓ Damaged product

✓ Quality issue

Please contact us within 7 days after delivery.

Our team will assist you immediately.